Return & Withdrawal Policy Button for WooCommerce
- Last update 08/18/2026
- WooCommerce version 5.X - 10.X
- Module version 1.0.10
Add a structured withdrawal/return request workflow to WooCommerce for customers and guests, with eligibility controls, CAPTCHA, admin review, audit history and configurable automatic actions.
- Support3 months from the purchase date
- Download UpdatesFree download updates as long as you have active support
- License1 license per domain
- Current Versionv1.1.0
- Compatibilityv5.X
v6.X
v7.X - Last Update Date (MM/DD/YYYY)08/18/2026
What this plugin does for you
The Return & Withdrawal Policy Button adds a controlled request workflow to WooCommerce instead of handling withdrawal/return requests only through email. Customers and guests can submit eligible requests, while the merchant keeps validation, exclusions, approval and refund/cancellation actions inside an auditable administration flow.
- Provide a two-step withdrawal/return request flow for logged-in customers and guests.
- Expose the request action from the supported order-confirmation, order-details and account workflows.
- Use time-limited email links for guest-order access.
- Configure the minimum withdrawal window used by the module, including the supported 14-day workflow.
- Define product/order exclusions so requests are only offered where your rules allow them.
- Choose manual administration or the supported automatic cancellation/refund actions for configured cases.
- Review requests in the administration queue and approve, reject or refund according to your process.
- Protect public requests with supported CAPTCHA and rate-limiting controls.
- Keep an audit trail and use the module GDPR-retention workflow for stored request data.
- Work with WooCommerce HPOS and supported Blocks workflows.
How it works
- Configure the withdrawal period, exclusions, request behavior and any automatic actions you intend to use.
- Enable CAPTCHA/security and set the customer/guest communication texts.
- An eligible customer or guest opens the withdrawal/return request flow for an order.
- The module records the request and applies your configured automatic or manual-review process.
- Your team reviews the administration queue and completes the commercial/refund handling required for the case.
Who this plugin is for
WooCommerce merchants who need a structured way to receive, record and process withdrawal/return requests instead of relying on untracked email conversations.
What your customers will like
Customers get a clear self-service route for submitting an eligible request and can complete the process without guessing which email address or information the merchant needs.
Installation
Installation follows the standard WooCommerce extension workflow. After activation, open the product settings and complete the configuration required for your store.
Before purchasing, make sure you have:
- An active WordPress + WooCommerce store.
- A withdrawal/returns policy configured to match your products, countries and business obligations.
- Email delivery working correctly for guest request links and notifications.
- Optional reCAPTCHA/Cloudflare Turnstile credentials if you enable the corresponding protection.
- Legal review of your configured policy and exclusions; the merchant remains responsible for compliance.
Frequently asked questions
Can guests submit a request?
Yes. The plugin supports guest orders through a time-limited email-link workflow.
Does it support a 14-day withdrawal period?
The module includes the supported minimum 14-day workflow and configurable eligibility controls described by the product. Your legal policy must still be configured correctly for your business.
Can I exclude products from withdrawal requests?
Yes. The plugin includes exclusion controls so the request action is not offered for configured products/cases.
Can requests be reviewed manually?
Yes. The administration queue supports review actions such as approve, reject and refund according to the configured workflow.
Does the plugin guarantee legal compliance?
No software can replace legal advice. The product implements the withdrawal workflow and controls described in its documentation, including the Greek Law 5317/2026/EU-oriented functionality claimed by the product, but the merchant remains responsible for the policy, exclusions and legal configuration.
Change log
Version 1.1.0
- Two-step, no-dark-pattern withdrawal flow for logged-in customers and guests.
- Admin-configurable automation: auto-cancel with automatic or manual refund, or fully manual approval.
- Category and product exclusions, with automatic detection of personalised or made-to-order items.
- Google reCAPTCHA and Cloudflare Turnstile support on the guest request form.
- A Withdrawal Requests queue and an order-page panel, both with Approve, Reject, and Issue Refund actions.
- Confirmation, order-confirmation notice, status-update, and admin-alert emails.
- GDPR export and erasure support.
- Greek and English translations included.
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