SMS & Viber Notifications with Yuboto

Send SMS or Viber messages to your customers directly from PrestaShop, automatically on order status changes or manually whenever you need to, all through the Yuboto Octapush platform.

• Send automatic SMS or Viber messages when an order changes to any status you choose, with a separate message per language
• Choose per message whether to send SMS only, Viber only, or Viber with automatic SMS fallback if the Viber message fails
• Insert dynamic placeholders in your texts, such as shipping number, tracking link, order reference, order ID and the customer's name
• Send a one off custom message to the customer directly from the order page, without waiting for a status change
• Automatically detect GSM-7 or Unicode content and split long messages into multiple parts correctly
• Check your Yuboto balance on every send and get warned in the back office when it drops below a threshold you set
• Keep a full history of every message sent, with delivery channel, cost and status, both per order and in a dedicated SMS History page

What your customers will like

Customers get timely SMS or Viber updates the moment their order changes status, with a tracking link ready to tap as soon as it's available.

Messages arrive on the channel most likely to reach them, since Viber with SMS fallback keeps a message from getting lost if Viber can't be delivered.